Check-In and Check-Out Policy

Check-in time 02:00 pm
Check-out time 12:00 pm

Check-In Policy:

When checking in, please present:

- Your ID card or passport.

Note: According to Vietnamese law, if a foreign guest and a Vietnamese guest are staying in the same room, a marriage certificate is required.

Cancellation/Modification Policy:

Cancellation/Modification Fee = Hotel's cancellation/modification fee + Daiichi's transaction processing fee.

Hotel's Cancellation/Modification Fee:

  • Reservations cannot be refunded or canceled, but changes to the booking are permitted.

Daiichi's Transaction Processing Fee:

  • For bookings under 3 million VND: 2% of the total booking value (minimum 30,000 VND).
  • For bookings over 3 million VND: 1.5% of the total booking value.

Child and Extra Bed Policy:

Under 5 years old Free, share a bed with their parents 
5 to 11 years old Extra charges apply as per the hotel's policy 

Guests over 11 years old: Considered adults.

Extra bed information: The availability and cost of extra beds depend on the specific room type. Please check the room details for more information.

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