Data Collection
The data collected on the website: daiichitravel.com includes: Name, Email, Address, Phone Number, Payment Account Information. This information is gathered by Daiichi to provide the best experience for customers using our services.
We are committed to protecting customer privacy and securing personal information when you use our services and access our website. This policy explains in detail how we collect, use, and protect your data, demonstrating our strong commitment to safeguarding customer information.
Information Collected
We collect the following types of information from customers:
- Personal Information: Full name, phone number, email, address, passport number or ID card (if needed for international travel bookings).
- Payment Information: Includes details about credit cards, debit cards, or other payment methods, encrypted securely during storage and processing.
- Booking Information: Includes details about the trip, hotel, tour, flight, departure time, and other related services.
Purpose of Using Information
Your personal information is used for the following purposes:
- Processing and Managing Bookings: To complete requests for travel services such as flight tickets, hotels, and tours.
- Customer Communication: Sending confirmation, notifying schedule changes, or assisting you throughout the service use.
- Service Improvement: Analyzing user behavior and evaluating services to enhance product quality and overall experience.
- Promotions: Sending notifications about promotions, events, or new products/services (with your consent).
- Personalized Experience: Adjusting website content based on customer preferences and behavior to provide the best experience.
Data Protection
We implement stringent technical and organizational measures to protect your personal information. These measures include:
- Data Encryption: Payment information is fully encrypted during transmission and storage through secure payment systems.
- Access Management: Only authorized staff have access to your personal information for legitimate business purposes.
- Security Monitoring: We continuously monitor our systems to detect and prevent unauthorized access or cyber-attacks.
Sharing Personal Information
We commit to not selling, trading, or sharing your personal information with third parties except in the following cases:
- Service Providers: We may share information with partners (such as hotels, airlines, transportation services) to complete bookings.
- Legal Authorities: We may provide personal information when required by law enforcement agencies or courts as per legal regulations.
- With Your Consent: Any sharing of information with third parties outside the above cases will require your approval.
Customer Rights
Our customers have the following rights regarding their personal information:
- Access and Correction: You have the right to request access to, correction, or updating of your personal information at any time.
- Data Deletion: You have the right to request the deletion of personal information when it is no longer needed for its intended purpose.
- Withdraw Consent: You can withdraw consent to receive marketing information from us at any time by contacting us through support channels or unsubscribing in emails.
Data Retention
Your personal information will be retained as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When information is no longer needed, we will safely delete or anonymize the data.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about any updates.
Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us via:
- Email: sale@daiichitravel.com
- Phone: 0961 004 709
- Address: 96 Nguyen Huu Huan, Ly Thai To Ward, Hoan Kiem District, Hanoi City
It is our honor to bring you memorable trips. Bringing you trips full of
inspiration. Explore new lands. Freely explore with us.
